Certification Process

We are a product certification body that certifies remote gaming systems which may impart confidence to all interested parties, operators, services providers, regulators and customers, that a product fulfils specified requirements, set by the regulatory authorities around the world.

Certification is a means of providing assurance, a level of confidence and trust that is established by an impartial and competent assessment body. We have developed jurisdiction specific product schemes ensuring compliance with all jurisdictional requirements.

 

 

 

Our Procedure

We follow a simple process that enables us to provide a comprehensive evaluation allowing us to confidently and impartially certify your online gaming systems.

The certification process contains three phases.

Phase 1: Application

Within this phase the Selection functions is performed:

  • Initial customer enquiry, provision of information Applicable Certification Scheme, Applicable Checklists and the Application form).
  • Application review to ensure completeness of information about the client and the product is sufficient to conduct the certification process. This ensures that scope is clearly defined, and competent resources can be allocated.
  • Certification Agreement is prepared and provided to the client for review and acceptance.
01
Initial
Enquiry

02
Application
Review

03
Certification
Agreement

Phase 2: Evaluation

Within this phase the Determination and Review functions are performed:

  • Determination process is where main work performed, this includes Audit plan; conduct Inspection and audit; Audit report; Corrective action request (CAR); CAR rectification and verification; and Certification readiness.
  • Review process is performed by the Certification Manager, reviewing all information and results related to the evaluation. Any issues identified will be redirected back to the audit team to be resolved and resubmitted. Once all information is complete, the Certification Manager arranges for the certification committee to meet and review certification submissions.
  • To ensure independence and impartiality during the review process, the Certification Manager will excuse themselves if they have been involved in an audit and an alternative reviewed is appointed.

Phase 3: Certification

Within this phase the Decision and Attestation functions are performed:

  • Decision on certification is tabled to the Certification Manager who is assigned to make the certification decision based on all information related to the evaluation, its review, and any other relevant information. The decision of certification can be one of Granting, Maintaining, Extending, Reducing, Suspending, or Withdrawing.
  • Decisions and Attestations are communicated to the client in writing. The certification includes Gaming Associates contact information, client information, the scope of certification, date certification is granted, Issue number, expiry date and any other information as appropriate.

To obtain more information about our product certification services, please email us at info@gamingassociates.org or use Contact Us form.